![]() Our instruction describes step by step all the process and the illustrations will help you to simplify this process. In this article, you will find out how to install and set Poker Tracker 4. The poker-room selection and its settings.If the sample is big enough, but there are still no hands and diagrams in the popup, it could be a config issue. So in the case of the low sample size, you may not see any hands in the diagram just because there weren't any cases when the player showed his hand face up. ![]() ![]() If the player folded a hand at some point, we can't know what he had, and such a hand will not be included in a diagram. Please note that the diagrams consist of only the hands in which the player reached showdown. If you don't see postflop diagram and hands list in the extended popup on stat, it may happen due to the following reasons: If you notice that Hand2Note loses a lot more hands than usual, please contact our support service. Always run Hand2Note and emulator as administrator.Add Hand2Note into your antivirus exceptions list.Losses occur at random points in time, so it practically does not affect the overall result and, most importantly, stats values on a big sample.Ī few things you can do to reduce the probability of losses: Hand2Note team has been working hard to improve stability, and losses do not exceed 1-2% of the total number of hands. Occasionally Hand2Note may lose some hands while playing in Asian rooms due to the specificity of the process of gathering hands from these apps. If the problem persists after these steps, try to make a full reinstall. Disable antivirus or add Hand2Note installation folder into exceptions list.You can move database to another disk, or simply create a new database and import only relevant hands into it. If you have a large database, it can take up a lot of space as well. To do this, go to Settings → Other options → Logging, uncheck all the options and click "Save":Īfter that, Hand2Note will save only the most necessary system logs, which will not take up much space. You can also disable logging in the settings. It will not affect the operation of the software in any way. You can completely delete this folder, if its size bothers you. Сonsiderable amount of space can be occupied by log files ( logs folder). Try to reinstall Hand2Note using fresh installer from the website. If this does not help, you may be using an old version of the program. Make sure you run Hand2Note as administrator. ![]() # "Connecting to server." constantlyįirst of all, try not to close the window and wait 15 minutes. You can import previously played hands into a new database from C:/Hand2noteHH folder. Hand2Note will create a new clean database. Delete the folder with the database (by default, it is C:/Users/YourUsername/AppData/Roaming/Hand2Note/h2ndb) and run the program. If the error persists, then most likely your database has been corrupted. If there is no such file, skip this stepĪfter completing these steps, try to run Hand2Note. To resolve this issue, do the following:ĭelete DbServer.cg file from Hand2Note installation directory ( C:/Program Files/Hand2Note by default). If such an error occurs at the program startup, it means that Hand2Note cannot connect to its built-in database server. ![]()
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